Tactical question

[dsandhu]

How would you exchange an unpleasant information?

I do not understand what you want to know? Please provide more information or a scenerio.

Thanks...........

[dsandhu]

Okay, have you ever exchanged an unpleasant information? Tell me a time when you had to do so.

[dsandhu]

Anybody has the answer to this question???????

[night_hawk]

That doesn't really make sense. Exchange information with whom? Under what circumstances... Like, where are you going with this?

Provide an example.

[dsandhu]

hahahaha....

[dsandhu]

That is what I am asking from you, dude!

[Dafez]

I cannot figure out at all what you are asking dsandhu

Are you asking what kind of technique a person would use if they are delivering bad news to somebody?

example: You have to notify a lady that her husband was killed in a motor vehicle collision - how would you go about telling her?

That type of thing?

[dsandhu]

I believe you all are mature adults. unpleasant information=bad news, you all should be aware of that. Dafez is the only one who could figure out what I am asking. Let me explain the question: In the past, Have you EVER delivered an unpleasant information to someone? This is in simple english.

[fjacky]

It actually isn't in perfect English, but after reading Dafez' reply I understand. The question should be...

\"Have you ever had to give someone unpleasant information\"

or

\"Have you ever had to give someone real bad news\"

Regards,

[night_hawk]

You did say \"exchange\" information. Exchange means I give somebody unpleasant information and they give me in return some other unpleasant information. Although that is plain English, it does not make any sense logically.

To make it more confusing, you're posting this in the PATI forum. This kind of question belongs in a General Discussion forum.

Now to answer a question, yes I have personally delivered bad news to people. If you're asking for advice, then the best action is to be sympathetic and understanding rather than rationalizing as to how and why the \"bad news\" happened.

[dsandhu]

Exchange may have more than one meanings. Anyways, my question has still not been answered. If anyone has objection of having this question in this form, I'll advise him/her to not to explore this post.

Thanks

[fjacky]

You are not very patient. Considering you want to become a Police Officer.

[dsandhu]

'fjacky', I am just wondering how you judge people's behaviour?

[night_hawk]

If you want to get technical about it...

ex?change (eks-chenj) v.

1. To give in return for something received; trade: exchange dollars for francs; exchanging labor for room and board.
2. To give and receive reciprocally; interchange: exchange gifts; exchange ideas.
3. To give up for a substitute: exchange a position in the private sector for a post in government.
4. To turn in for replacement: exchange defective merchandise at a store.

Those are the only meanings that \"exchange\" has in conversational and written English. In addition, exchanging an (sic) unpleasant information, makes no sense gramatically, as I have already mentioned. You made fun of a police recruiter in an earlier post:


I was told by one of the police departments in BC that because I have not been here in Canada for a long period, so I DO NOT KNOW ENGLISH. hahaha.. and the constable who told me via e-mail, spelled 'definitely' wrong as 'definately', funny eh! I have to prove before I even apply that I KNOW ENGLISH. I just passed Language Proficiency Index here with University of British Columbia with a mark of 5.

Yet, yourself, you are asking a question, that first of all makes no sense, second of all, you cannot rephrase it for anybody to understand, and third of all, you cannot provide an example for us to know what in the world you are talking about. We are all glad to help, but if you're going to ridicule us, you will most likely be shunned from now on and be considered a troll.

Like the person above me said, you seem to have a very short temper for somebody who wants to be a police officer.

Now on to your dilemma...


Let me explain the question: In the past, Have you EVER delivered an unpleasant information to someone?

The answer is YES.


Anyways, my question has still not been answered.

In the form that you are asking it, it has been answered. Case closed.

[dsandhu]

Let me tell you night_hawk, exchanging information differs from giving information. Unpleasant information cannot be given, it is always exchanged becuase the person in communication with you reacts on your comments. Sometimes people go to dictionaries and think they are very smart. I did not ask anybody to comment on my English. I do not want to be commented on my language skill. I am proficient in more than four language and English is one of them. I believe English is your first language. I have a different first language and I am proud to say that I never had to go to dictionary to seek assitance for my native language.

[dsandhu]

Does anybody have the answer for this question? No immature comments, please.

[night_hawk]

Exchange of unpleasant information would go something like this:

Person 1 GIVES unpleasant information.
Person 2 REACTS to unpleasant information.

Person 2 would not be giving anything other than his reaction or information that was unrelated to the original unpleasant information.

If you want a real-life example, this is what I picture it as:

Person 1: \"Jimmy was shot last night.\"
Person 2: \"Oh no! What happened?!\"

From your explanation, the \"exchange\" would go something like this:

Person 1: \"Jimmy was shot last night.\"
Person 2: \"So what? Johnny was shot last night, too.\"

I would like to finish off by saying that you should not make assumptions, my friend. English is, in fact, NOT my first language. Assumptions will not get you far in this career.

[dsandhu]

nigh_hawk, I bet English is your first language. You should have read my previous post where I said REACTS. Anyways, the question is still the same. Anyone else has this answer?

[night_hawk]

[quote:3e37a71c59=\"dsandhu\"]No immature comments, please.[/quote:3e37a71c59]

Speak for yourself, my friend. If you don't know any better than to resort to cheap shots, then I have no business proving a point to you. Good luck getting your answer.

Have yourself a good day.

[dsandhu]

I thank you for your wish, you have a nice day too.

[Renee]

Dsandhu, your question did not make any sense. Everyone here who read your post had difficulty understanding it including myself. Dafez's \"guess\" happened to be right, but she was not even sure that that was what you were meaning. So instead of getting all defensive about your language skills (which is not that bad by the way, but it is far from perfect), you should just accept the fact that your question was unclear. Grow up dude...nobody insulted you, people just stated that your question was unclear. There really is no need to go on the attack with this...move on. We are all here to help each other so lose the chip on your shoulder.

[dsandhu]

let me state my question again,

Have you ever exchanged unpleasant information?

This is simple. If no one has any answer please do not comment on anything else. If someone gives me an answer to this question, I'll move on with follow up questions. This should be clear.

[dsandhu]

'Renee', you should have read my previous posts where I asked to not to comment on my English skill, please. I may not have good English but I am PERFECT in my mother tongue. Please read the previous post to answer my question, if you are interested. I, myself, do not want to comment on someone's English.

[Renee]

I don't care if you are perfect in your \"mother tongue\". We are speaking ENGLISH here and if you cannot express yourself in a manner that allows people to understand what you are saying then that;s not my problem. Once again i said your english is not that bad, so why don't you just settle down and stop being so damn defensive...or maybe there is a reason for your defensiveness.....but i'm not about to psychoanalyse that.

I'm gonna end this conversation on this quote...hopefully you will be able to understand the underlying message:

\"If 3 people in a room tell you that you are drunk, then you should lie down.\"

[dsandhu]

Renee, once again and the last time, I did not ask you to comment on my language skill. By now, you would have understood what is meant by being defensive. Okay, if three people in a room are telling me that I am drunk, they are lying. I don't know what word of my English people are not understanding. I asked 'exchanged information'.

Does anybody have answer to my question?

[dsandhu]

It seems like this question is beyond you. No one is willing to think outside of box 'giving information'.

[Renee]

Ok...you're hopeless, i'm done responding to this thread.

[dsandhu]

I thank you very much for your effort, Renee.

[Dafez]

Okay guys this is getting out of hand.

dsandhu obviously doesn't speak English as a first language. It is pretty apparent that while he still speaks it quite well, he still has not yet mastered it. That's not a bad thing, in fact, it is very normal and I think he has been doing a great job in his posts.

People who speak different languages often use words/expressions that we do not understand/confuse us. We need to learn to meet people half-way, rather than criticize. I have many friends who speak English as their second language and sometimes use words that confused me - so I ask for clarification.

If we're to be police officers, we are going to encounter this type of situation all the time. Hopefully everbody who reads this post will put some more thought in to how they interact with people, and maybe even apologize to dsandhu.

When delivering bad news to a person, you have to try and be as \"polite\" as posssible, but you also have to be firm.

I will give you two examples: As a police officer you may have to notify next of kin of a death. It is important that when delivering the news, you are very firm and make sure theyunderstand that the person is deceased. (Do not allow them the opportunity for false hope)

You are issuing somebody a ticket. Let's say it's for running a red light which causes an accident They will complain and go on and on about what is going on in their life right now. It's important for you, as a police officer, to allow them to speak. After they are finished, you can say something like \"I'm sorry that you are experiencing those troubles. However, right now we are dealing with this situation. I am going to be issuing you an infraction for.....\"

Stay on TASK, be FIRM and POLITE.

[dsandhu]

Dafez, that was a very good try to explain two different situations where you actually convey your message to other people. I also appreciate your initiative to get people realize that they will have to deal with the people from different cultural backgrounds. I am impressed that you are the one who knows the thin line between being polite and being over-polite.

In both of your examples Dafez, you actually provided information but still you did not exchange information. Let me ask you the complete question: Have you ever EXCHANGED unpleasant information? What were the circumstances? What did you LEARN? What did you CONVEY? How did you tackle the state of mind of other parties involved?

I am very sure, Dafez that you know the difference between conveying and exchanging information. It is a very different situation than your scenarios. Just give it a thought. I know that I've not been in an English speaking country for a long time but I've seen people in these countries who do not write their mother tounge properly. If any of my comment hurt someone, I apologize; it was all unintentional.

[Dafez]

The only thing I can really think of for an example is having an argument with somebody. Both persons are angry and say a lot of unpleasant things to each other?

Is that the kind of thing you mean?

[Renee]

Hi Dafez....if you read my previous posts you will see that i agree with you when you say that dsandhu's english is not bad. I never said it was. I just found it to be a bit arrogant of him to belittle the same people who were trying to help him....

hey any word on your ECI yet?

[dsandhu]

Dafez, you are very close to what I am asking. Actually, it is not an argument; it could be some other situation. I really need help from enthusiasts like you. Just stress a little bit more on your brain and think about a situation when you had to deal with a person who EXCHANGED unpleasant information with you. Good job and thank you for not going off topic.

[Dafez]

Hi Renee,

I didn't think you were saying his english is bad. I just felt that the overall \"mood\" of the entire thread was negative so I wanted to try and make it a little \"happier\" lol.

I did the LFI/ECI at the same time (they called me the next day to move forward.) They have checked references and are doing background. I have completed the personality assessment and am awaiting results.

I will know in the next 1-2 weeks if I am going to be hired.

[dsandhu]

You will succeed, Dafez.

[Dafez]

I hope so dsandhu!!

It's almost overwhelming considering I started (and completed) my ATS testing on June 25th and received my COR July 6th and applied July 10th.

I will continue to try and come up with an example.

Do you have an example dsandhu?

[dsandhu]

I thank you very much, Dafez for your understanding. I may have an example.

[dsandhu]

Dafez, it is frustrating to wait for start; specially after a period of deferral. Once the process is started, it goes very smooth. Police departments need people like you and evenually, you will be there. I wish you a success from all my heart. I guess, you will not be working more than a couple years on the road rather you will go up the ladder. Will you be seeking a poisition in some specialized unit?

[Dafez]

Hi dsandhu

At this time I have no desire to go into management.....I enjoy being on the road and as it stands right now, I believe I would like to continue being front-line.

That may change in the coming years....but for now there is no desire for a special unit.

Hey Dafez

What force are you in the process with???
I wish you the best of luck with getting hired

[dsandhu]

Anyone has the answer to above question?

[Dafez]

I just accepted an offer of employment!

I'm going to the Sept 7 OPC class!!

[night_hawk]

Let me be the first on this forum to congratulate you, Dafez!

Best of luck!

[Bridget]

Way to go Defaz. Congrates :D Be sure to let us know how OPC is.

[Dafez]

Thanks guys!

I'll make sure to keep you posted on what happens. This is almost overwhelming.....I did all of my ATS June 25th and got hired in a little over a month so I'm still trying to digest it all!!!

[dsandhu]

Congratulations! I wish you a great success in this career.