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Scenario B
Read the following information and respond accordingly.
To: Manager of the Accounting Department
From: Chief Financial Officer
Subject: Inappropriate Hire
Date: December 28
We have to correct a problem with a new hire named John Adams. John recently began working in the accounting department, but he is not fitting in. It turns out that although John is highly educated, he lacks the specific qualifications for the position and is unable to perform the basic tasks of the job. It also turns out that John is related to one of our senior staff members, William Granger. After an initial investigation it does not appear that William was involved in the hiring decision, but we would like to understand what happened. The decision to hire John was made by one of your staff members, Susan Ellis.
We are in desperate need to have the position properly filled, and I am aware that there were a large number of applicants for the position. Would you please prepare a report of the steps you plan on taking to address this problem and ensure that it doesn’t happen again.
Sean Kavanaugh
Chief Financial Officer
To: Manager of the Accounting Department
From: Susan Ellis
Subject: New Hire
Date: December 1
I just wanted to inform you that I decided to hire John Adams to fill the new accounting position. He has a degree in marketing and was the top of his class at the London School of Business.
Susan Ellis
Answer Key
To: Sean Kavanaugh
From: Manager of the Accounting Department
Subject: Inappropriate Hire
Sean,
I did receive an email from Susan Ellis about her decision to hire John, but must admit that I didn’t review the decision. If he is inappropriate for the position, I will do what is necessary to correct the problem.
The first thing I will do is review a short list of the top applicants that were applying for the position, and ensure that one is hired quickly. I will ensure that they have the necessary education and work experience to be effective for the role we are hiring them.
I will be meeting Susan this afternoon to review the situation. In the mean time any one she wants to hire will have to be approved by myself. I’ll find out why she chose to hire John and if there was anything inappropriate in the decision, she will be disciplined accordingly. If it was an honest mistake, I will review the basic educational and work experience that we require for the various positions.
Finally in regard to John, I will speak to our marketing department and see if there is a position more suitable to his education and experience. He may be a good fit with the organization in a different role. If there is not a proper position, I will arrange to have him dismissed.
If there is anything else that you require, do not hesitate to contact me.
Yours sincerely,
Accounting Manager
Competencies to Consider
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Responsibility: You should demonstrate that you are responsible for important decisions made by people under your authority. Initiative: This is demonstrated by clearly stating what actions you are going to take to rectify the situation. Work Organization: By setting up clear expectations for future hires, this problem can be prevented in the future. Developing Others: Some times it is necessary to discipline staff members, but by investigating the situation first, you can discover if the problem was an honest mistake and then decide which action to take. Self Control: Not becoming angry or accusatory will help you make better decisions. These are just some of the competencies that could be addressed in your answer. |